Privacy policy

This policy explains how [COMPANY NAME] ("we") processes the personal data you send through the Video Human website.

Data we collect

When you use the contact form: first name, last name, company, email address, phone number and your message. We do not use advertising or analytics cookies on this website.

When you talk with the live virtual advisor: your voice and the conversation, processed in real time to answer you. The advisor only starts after you click Start, and you can end it at any time.

Why we use it

Only to answer your request and, if you wish, to discuss your project. The legal basis is the steps taken at your request before a possible contract, and our legitimate interest in answering business enquiries.

Who receives it

Our team. Our service providers process it on our behalf: Google (website hosting, database and form protection with reCAPTCHA), our email provider, used to forward your message to our team, and our virtual advisor technology provider.

How long we keep it

[RETENTION PERIOD, e.g. 3 years after our last contact], then it is deleted.

Your rights

You can access, correct or delete your data, object to its use or ask for its portability by writing to support@tested4you.com. You can also file a complaint with the CNIL (cnil.fr).